Privacy policy

How PHARMACOPOLA, s.r.o. uses cookies

A cookie is a short text file that is sent to your browser by the website you visit. It allows the website to remember information about your visit, such as your preferred product display, product filters and other shopping preferences. This can make your next visit to the site easier and more productive. Cookies are important. Without them, browsing the web would be much more difficult.
We use cookies for a number of purposes. For example, we use them to store your shopping preferences, to display your browsing history, to track the number of visitors to the site, to automatically log you into your account on your next visit, and to protect your data.

Processing of personal data in accordance with the EU Regulation

In connection with the European General Data Protection Regulation (GDPR), we ask you to consent to the processing of your personal data on the website located on the main domain and subdomains of The purpose of the GDPR regulation is a higher level of protection of your personal data and an overview of its processing and your rights.

Your personal data is processed exclusively in accordance with applicable legislation. We process personal data only with the consent of the client or within the limits of the GDPR. It is the sole free decision of each client whether or not to provide their consent to the extent proposed. Providing consent is entirely voluntary and once consent has been given, it can be withdrawn at any time. We are bound by and fully respect the scope of the consent provided.

The controller who determined the purposes and means of processing your personal data is PHARMACOPOLA s.r.o., with registered office at Svätokrížske námestie 11, 965 01 Žiar nad Hronom, ID No.: 31570895, VAT No.: SK2020479230, VAT No.: SK2020479230, registered in the Commercial Register of the District Court of Banská Bystrica, Section Sro, Insert 685/S

You can contact us in writing at Svätokrížske námestie 11, 965 01 Žiar nad Hronom or by e-mail

Purpose of processing

We will process your personal data for the purpose of billing, accounting, marketing, sending advertising information (newsletter), pharmacovigilance, loyalty and reward systems, educational events and conferences, planning and implementation of purchases and sales and for the purpose defined in the introduction in relation to cookies.

Scope of processing

We process the following customer data that you knowingly provide to us:

  • name
  • last name
  • title before and after the name
  • business name
  • professional designation
  • gender
  • nationality
  • nationality
  • TAX ID
  • e-mail address and
  • telephone number
  • address of permanent residence
  • address of temporary residence
  • address of the registered office or place of business
  • the address of the place of employment
  • correspondence address

Data you unknowingly provide to us:

  • IP address
Duration of processing

Your personal data will be securely stored, collected, processed and archived for the purpose of keeping accounting records and documents for a period of 10 years from the last order placed.


For the purpose of adapting the content of the websites located on the main domain and subdomains of to your preferences, we use cookies. Cookies are small data files that the website’s system saves automatically in your web browser when you visit the website. If you do not agree to the use of Cookies, please set your own rules for the use of Cookies in the web browser on your device. If you disable the use of Cookies, the functionality of our website may be limited.

Web metrics and analytics

These are conversion or pixel tags, or small graphical images, which may be incorporated in the code of a website and from which users can be identified for the purposes of recording their behaviour and measuring traffic.

We use the following systems:

  • Google Analytics
Right of access to data

The user has the right to obtain information about the purpose and scope of the processing of his/her personal data.

Right to data portability

The controller is obliged to transmit to the data subject all information processed about him in a structured, commonly used, machine-readable format. By exercising this right, the user obtains control over his personal data and has the same possibility to sell it in the form thus obtained to another controller.

Right to rectification

The user has the right to ask the data controller for rectification in the event of suspected inaccuracy of the stored data. He can edit his data in the user interface section of the website.

Right to limited data processing

The user has the right to have the controller restrict the processing of his/her personal data, or to make selected personal data inaccessible, or to temporarily delete published data.

Right to erasure of data

The user has the right to have his/her personal data deleted without undue delay if they are no longer necessary for the purpose for which they were collected or processed and the lawful reason for their possible archiving has passed. Upon request for erasure, all irretrievably deleted data and related orders (if any) will be anonymised.

Right to be forgotten

The user has the right to take reasonable steps, including technical measures, to delete all references to his/her personal data and copies thereof if the lawful reason for their possible archiving has passed.

Right to object

The user has the right to object to the processing of personal data or, if he or she is unable to exercise the right to erasure.

Right to lodge a complaint

The user has the right to lodge a complaint with a supervisory authority if he/she considers that the processing of his/her personal data is in breach of the GDPR.

Logging user requests

The controller is obliged to record all requests from users in relation to the withdrawal, correction and deletion of their data.

Ensuring data protection

We have technical and security mechanisms in place to ensure that the data processed is protected against unauthorised access or transmission, against loss or destruction or other possible misuse.

In the event that you do not provide your consent to the processing of your personal data, we will only be able to provide you with services to a limited extent, based on the European Data Protection Regulation.

In Žiar nad Hronom, 25 June 2023